Genpact Walk-in Drive 2026 for Customer Service – Voice | 04 – 06 June 2026

Genpact Walk-in Drive 2026 – Details:

Detailed Eligibility:

Customer Service – Voice(English):

Qualifications we seek in you:

• Graduation: Any grad except law/diploma is eligible
• Experience: 0-3 years (in voice role) (For Freshers, only 2021-2025 passouts are eligible)
• Shifts: Flexible with any shift

Minimum qualifications:

• Graduate (Any Discipline except law)
• Fluency in English language is mandatory

Preferred qualifications:

• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Responsibilities:

• Respond to customer queries and customer’s concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

How to Apply for Genpact Walk-in Drive 2026?

Interested and eligible candidates can attend the Walk-in Drive from 04 – 06 June 2026 (11.00 AM – 2.00 PM) at the mentioned venue.

• Any grad except law/diploma is eligible
• 0-3 years (in voice role) (For Freshers, only 2021-2025 passouts are eligible)
• Flexible with any shift
• Graduate (Any Discipline except law)
• Fluency in English language is mandatory